Terms and Conditions

Last Updated: 13th November 2020

Please read these terms and conditions (“the terms”) carefully prior to making use of 1st Step Solution Ltd’s website.

Your access to and use of the website is conditioned on your acceptance of and compliance with these Terms.

These Terms apply to all visitors and users who access or use the website and have engaged us for our services (“the Services”). By accessing or using our website you agree to be bound by these Terms and any amendments to these same Terms that may occur from time to time. If you disagree with any part of the Terms then you may not access or use the website. These
Terms therefore constitute an agreement between you and 1 st Step Solution Ltd (“us” or “our” or “we”).

  1. When using our website or receiving the Services you agree that you will not use the website or the Services for any purpose that is unlawful or prohibited by these Terms, or any other purpose not reasonably intended by us. By way of example, you agree not to use the website and/or the Services to:
    • Obtain unauthorized access to the website and/or the Services or our servers, systems,
      network and data;
    • Abuse, harass, threaten, impersonate or intimidate any person;
    • To post or transmit, or cause to be transmitted, any content that is libelous, defamatory,
      obscene, pornographic, abusive, offensive or that infringes any copyright laws or
      proprietary rights;
    • To communicate with Our representatives in an abusive or offensive manner;
    • For any purpose (including posting or viewing content) that is not permitted under the
      laws of the jurisdiction where you use our Services;

      On becoming aware of any violation of these Terms, we reserve the right to remove any content and/or terminate your access to our website and services without prior notice and institute such legal/judicial proceedings as may be necessary in order to safeguard our rights at law.

      Any dispute or claim arising out of these Terms or in relation to the Services we provide will be governed by the Laws of Malta and shall fall within the jurisdiction of the Maltese Courts. Any material published on the website is for general information purposes only and does not intend and shall not substitute be relied upon as professional legal or financial other advice.
  2. Users are permitted to make copies of the content on our website for the purpose of their own personal use only.
  3. If any user or visitor of the Website requires further information or clarification, an e-mail can be sent on info@1step.eu or via web inquiry. We endeavor to reply to any inquiries received through our Website or e-mail within 24 hours, but not later than within 48 hours.
  4. The simple use of this Website by a visitor or user, including the sending of any request through website or by e-mail, or filling in any application form found on the Website and/or uploading any documents, does not create a client relationship. Any request for the Services is not considered as official unless subsequently explicitly accepted in writing by us.
  5. We process any personal data that you may share with us in accordance with the Data Protection Act (Chapter 586 of the laws of Malta) and the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). For further information on your rights in this regard, please see our Privacy Notice.
  6. We work hard to provide the best services for our clients. There is no guarantee however that our Services will always be error-free or that they will function without disruptions, delays or imperfections. Accordingly, we shall not be liable for any error of judgment or mistake of law or for any loss suffered by you in connection with the performance of our Services, except a loss resulting from a breach of fiduciary duty with respect to the receipt of compensation for services or a loss resulting from willful misfeasance, bad faith or gross negligence on our part or in the performance of our duties or from reckless disregard of our obligations and duties when providing the Services.

    The Services are provided as is and as available and to the extent permitted by law without warranties of any kind, either express or implied. In addition we do not warrant that (a) the services will always be secure, error free or timely (b) the services will always function without delays or disruptions; and that (c) any content you obtain through the services will be timely or accurate.

    In addition, we will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused out of your usage of our website, delay, or inability to access the website (including, but not limited to, your reliance upon opinions appearing on this web site)
  7. As a part of the account registration process and when using our Services you agree to provide us with complete, and accurate information and to update this information as and when required. If you provide any inaccurate information or where we have reasonable grounds to suspect that such information is inaccurate we may proceed to suspend or delete your online registration and suspend and/or terminate our Services.
  8. The customer is also solely responsible for the security and confidentiality of their password. We shall not be held liable for any claims that may arise as a consequence of any unauthorized use of your password. Customers are to immediately notify us in case of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password.